On-Demand Vehicle Repair For Insurers – Repair-as-a-Service
The motor claims industry is currently facing a number of long-term challenges, including a nationwide shortage of repair capacity, and delays in global parts supply chains. Consequently, 63% of UK bodyshops reported that they had no available capacity in 2022*, leaving insurers waiting longer to deploy customers’ vehicles, or forcing them to deploy long-distance in […]
Claims as a Service
What is Claims as a Service? Claims as a service (CaaS) provides fast-response, on-demand claims management services to insurers as and when they’re needed. This might include: CaaS draws on the popular ‘as a service’ approach to provide customisable, product-like service packages – which can be utilised easily, and set up and running quickly. This […]
Introducing Repair as a Service – Flexible Accident Management for Insurers
Given their recent popularity, you’ve probably encountered ‘as a service’ models across a number of industries – including software, mobility, and motor insurance. The basic premise is to break down service offerings into customisable, product-style packages – which can be built and adapted to customers’ unique requirements. Models like ‘Claims as a Service’ have brought […]
